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  • Whitepaper

    May 1, 2022
    “To put it bluntly, will companies enact courageous ESG policies only when it does not hurt?…This is a moment of truth. Stakeholders have been increasingly mobilised to question the premises of companies’ professed ESG activities. All too frequently, corporations and their executives engage in marketing or obfuscation of what they’re actually doing — what could more accurately be called ‘ESG-…
  • Whitepaper

    March 4, 2021
    Pandemic-related policies and regulation, market conditions are top concerns in the healthcare industry The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarization. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies. Rapid shift to…
  • Whitepaper

    April 29, 2022
    Geopolitical Instability Moves the Goalposts Again In this issue of the Credit Pulse, we look at credit risk considering the macroeconomic and geopolitical uncertainties that continue to shape the financial services industry in the opening months of 2022. We assess lessons learned during the pandemic and how they’re driving lenders to recalibrate operations to enable greater resiliency in the…
  • Whitepaper

    December 2, 2018
    Managing Technical Debt Is the Key to Maintaining Momentum Executive Summary It has been three years since Protiviti published The Road to Renewal: Modernizing Aging Core Systems at Financial Institutions. Technology and consumer expectations have both evolved considerably since that time. The cloud has matured and gained acceptance as viable infrastructure; architectures supporting…
  • Video

    December 11, 2020
    We often get asked, what is the difference between business continuity management (BCM) and operational resilience? Rather than look at the differences, we believe the best way to answer this question is to look at the relationship between these two programs.
  • Blogs

    April 29, 2022
    The Potential of Machine Learning (ML) to deliver value to banks has created something of a gold rush in adopting this methodology for banking applications. ML can produce immense benefits when applied to complex nonlinear problems where there is a large amount of data, particularly unstructured data. Use cases for incorporating machine learning in banking include asset management, fraud…
  • Whitepaper

    June 3, 2022
    In 2019, AFME published its first paper on the adoption of public cloud in capital markets[1]. Since then, the adoption of cloud has continued to progress, along with focus from policymakers and regulators. Though the use of cloud and Cloud Service Providers (CSPs) offers a significant uplift in resilience and security compared to banks' on-premise environments, the regulatory focus continues to…
  • Whitepaper

    September 9, 2021
    The global e-commerce market is projected to approach $5 trillion in sales in 2021[1] — pretty impressive for an industry that only came into existence in 1991 when the internet was opened for commercial use. With brick-and-mortar stores shuttered because of COVID-19 and online buying the only option many consumers had, retail e-commerce sales in 2020 grew by double-digits in every region of the…
  • Whitepaper

    April 21, 2022
    DSS 4.0 addresses rapidly evolving threat environment and provides flexibility for how organisations can achieve compliance On March 31, 2022, the PCI Security Standards Council (PCI SSC) released a new version of the PCI Data Security Standard (DSS). PCI DSS 4.0 is the first revision to the DSS in almost four years. It represents a major update to the standard as the payments industry faces an…
  • Whitepaper

    March 22, 2022
    Financial institutions face significant legal, regulatory, operational and reputation risks related to their implementation of the Russian-Belarussian sanctions and the world events that have led to these sanctions. These risks have implications across the financial crime compliance program and, more broadly, the entire organization.Not all financial institutions will face the same challenges…
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