Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Infographic July 4, 2022 Infographic | Disruptions in the Consumer Goods & Retail Industry: Data, Supply Chain & Customer Experience The effects of the pandemic have resulted in a major shift in consumer preferences and behaviors that have upended businesses and services, unlike anything in the past. Today, consumer goods and retail companies are continuing to feel the weight of these challenges. According to Protiviti's global 2022 Top Risks Survey, data, supply chain and customer experience are top of mind for… Infographic July 15, 2022 Infographic | Top Risks in the Hospitality & Airlines Industry: Labor and Economic Issues Dominate The global travel and tourism market has been on a bumpy recovery after losing roughly 62 million jobs in 2020, as companies adjust to disruptive government policies, changing consumer behavior and an ever-shifting demand for core products and services. In a survey conducted during a recent webinar, participants from the hospitality and airline industry shared their perspectives on… Whitepaper August 5, 2022 Financial Crime Compliance Service Offerings With the increase of regulatory scrutiny and dynamic business environments in relation to financial crime issues, financial institutions are realising the importance of implementing, maintaining, and optimising a robust FCC programme. Today’s environment offers unprecedented challenges managing financial crime risks, and firms are being tested on their ability to respond timely and appropriately… Blogs March 31, 2023 FCA's Dear CEO letter to all the regulated payments and e-money firms On 16 March 2023, the Financial Conduct Authority (“FCA”) issued a “Dear CEO letter” to all regulated payments and e-money firms (collectively “firms”) setting out its clear expectations of the outcomes on which it wants firms to focus, specifically: Safeguarding: Ensure that customers’ money is safe. FCA’s approach is focussed on three areas: (i) safeguarding arrangements, (ii) improving… Blogs February 14, 2023 ESG risk management questions financial firms should ask themselves by Ellen Holder Increasingly, financial firms have been at the centre of conversations about environmental, social and governance (ESG) issues as their role in promoting ‘green finance’ and its impact on society is better understood. Financial firms’ ESG agendas have been influenced by several stakeholders – including customers, employees and investors – but perhaps none more influential than… Survey February 14, 2023 Top Risks Webinar Question Guide Responses to Selected Questions Received During Webinar – January 11, 2023 We received numerous questions during our January webinar on Executive Perspectives on Top Risks for 2023 & 2032. While we responded to some during the webinar, we were unable to cover all of them. We have selected a number of the unanswered questions that we believe to be of general interest and have included… Whitepaper July 21, 2022 Customer remediation: Making it right (and better) In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasised the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to… Video June 23, 2023 Video | The Countdown to DSA Compliance A new and dramatic approach to regulating big technology firms is coming into force across the European Union. The Digital Services Act (DSA), which the European Council signed into law on September 15, 2022, aims to protect the digital space against the spread of illegal content, particularly on social networks, content sharing platforms and e-commerce sites. The countdown has begun for… Whitepaper February 20, 2023 One Year of Russian Sanctions: A Financial Services Industry Perspective On February 24, 2022, Russia invaded Ukraine. The global condemnation of the invasion has included an unprecedented number of sanctions against Russia that began being issued almost immediately and has continued as the war goes on, bringing with it large-scale economic disruption and untold human tragedy. For the financial services industry and the issuing nations, there are lessons to be learned… Infographic February 24, 2023 Infographic | Technology, Media and Telecommunications Executive Perspectives on Top Risks 2023 Technology, media and telecommunications (TMT) companies are adjusting for more economic headwinds in 2023, and are particularly focused on people management challenges, according to results from the latest Protiviti-NC State global top risk survey. Download Infographic Load More
