Whitepaper July 14, 2023 Beyond the Buzzword: Making Supply Chain Agility a Reality Supply chain agility is a strategic urgency and should be backed by formalised tools and processes. The big picture: A persistent focus on cost impedes supply chain resilience and revenue assurance. Many organisations discover their supply chains are not agile enough only after the damage has been done. Boards, leaders and operations executives should define,... Read more Supply Chain Operations & Performance Services Pro Briefcase Supply Chain Operating Model & Strategic Policy Design Our consultants design and align clients’ supply chain operating model – processes, org, technology – to the competitive strategy of the business. Identify and plan for critical, strategic capabilities that will directly execute the strategy through supply chain execution. Pro Building office Agile Manufacturing & Factory of the Future Protiviti’s operations & performance consultants convert traditional production operations to the agile, digital factory using new technologies to collect data from the ecosystem and then use that data to simulate and optimise factory processes. Pro Document Consent Intelligent Warehousing & Next-Gen Distribution We help our clients transform physical distribution into a tiered, multi-objective, intelligent and customer-friendly set of facilities, skills and fleet assets. Next-gen distribution focuses on executing cost/service strategy to ensure customers are properly served with programs like omnichannel. Pro Document Folder Field Services & Aftermarket Operations Implement a world-class service and aftermarket business with two over-arching objectives: capture the premium profits available in services, and deliver premium customer service to attract, grow and keep customers to beat the competition. Pro Legal Briefcase End-to-End Integrated Supply/Demand Planning Deploy a set of integrated and collaborative capabilities to estimate and optimise supply resources to meet demand. We use new tools and techniques, like predictive demand sensing, inventory optimisation, collaborative capacity planning, and network visibility. Pro Screen System Integration Maintenance & Asset Reliability Operations Our team enhances the two primary components of asset management for our clients: optimise strategic reliability management through new analytics and modeling and improve maintenance operations through world-class work management tools and execution. Pro Location Globe Operational Excellence Solutions We apply specific tools such as Lean/Six Sigma, advanced analytics and continuous improvement to drive new performance in revenue, cost, assets and service with a focus on detailed operations. Our Approach Our focus is two-fold for our clients: help the organisation effectively execute their strategy, and deliver improved performance in revenues, cost, assets and service. There are two aspects of supply chain management that are consistent across industries. One is that your supply chain operating model must align with and support your competitive strategy in the marketplace. For example, if you’re going to market as a customer service leader, your operational capabilities better be prepared to deliver world class service, all at the expense of other attributes. And two, that your supply chain operating model must continuously innovate and embrace new practices so that you’re constantly creating an advantage over your competitors.Protiviti excels at:Assisting clients in developing an aligned operating model with the best mix of strategic capabilities.Supporting clients to improve and implement new capabilities such that are constantly evolving their performance.Helping clients survey the competitive and industry landscape such that they are defining the state of the art in the areas of production operations, fulfillment, demand & supply planning, and aftermarket & services.Our focus is two-fold for our clients: help the organisation effectively execute their strategy, and deliver improved performance in revenues, cost, assets and service. Our focus is two-fold for our clients: help the organisation effectively execute their strategy, and deliver improved performance in revenues, cost, assets and service. Technology Partners Technology partnerships are a driving force behind our Supply Chain Operations Consulting offering. Our partners bring cutting-edge solutions that seamlessly integrate with our consulting expertise, fostering efficiency and growth for our clients. Some of our key partners include: INSIGHTS PAPER Strategic Sourcing: Gaining Advantage, Mitigating Risk A shift in mindset to a strategic sourcing strategy anticipates and mitigates supply chain risk while improving resilience and responsiveness, still aiming to reduce total cost of ownership. BLOG Supply Chain Management’s Upgrade Is Overdue Manufacturers are reassessing their supply chain frameworks and capabilities in response to never-before-seen supply chain upheavals and dramatic customer ordering swings. By the numbers: 45% of finance organizations consider cost optimization to... PODCAST Risky Women Podcast | Complexity of the Compliance Landscape Jenny Wong, a managing director at Protiviti, engages in a conversation with Debra Au, a managing director and head of legal, compliance and secretariat, Hong Kong and China, at DBS Bank Hong Kong.Watch the video podcast as Jenny and Debra delve into... BLOG Meeting Digital Retail's High Customer Expectations Means Being Clear-Eyed About Weaknesses, Capabilities The big picture: Today’s digital retail consumers have little tolerance for organizations that do not meet high customer service standards for accurate and timely fulfillment of orders. Transparent and real-time communications about order status have... BLOG Integrated Business Planning: Navigating Volatility, Creating Resiliency The big picture: Challenging market conditions and volatility are driving the need for organizations to have greater resiliency, agility and flexibility to maximize profit while reducing risk. Between the lines: FP&A, profitability, reporting... SURVEY 2024 Top Risks in the Manufacturing and Distribution Industry The economy, talent and cyber threats drive concerns for manufacturing and distribution leaders beyond supply chainIn an ever-evolving and rapidly changing business landscape for manufacturing and distribution organisations, executives and boards are... Button Button Environmental Nonprofit Builds Supplier Diversity and Sustainability to Meet Climate Change Goals Protiviti supported changes to our client’s purchasing processes and tools to attain diversity and sustainability goals, starting with setting targets and ultimately delivering a solution to capture supplier data and track attainments. Read more Achieving New Heights with Transformative Inventory Management Solutions The client wanted to improve inventory management practices at a facility in its commercial HVAC division, which was seeing significant production disruptions and inventory losses. Inventory was handled by several third-party logistics companies, leading to missing material and inventory inaccuracies. Read more