Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story February 16, 2023 From legacy systems to cloud-based native microservices: finding success with AWS Successware is an end-to-end business management solution for the home service industry that supports both independent and franchise owners of the three trades brands franchised by affiliates of its parent company, Authority Brands, Inc. Successware Classic is a legacy software system built with Citrix, VDI, and SQL server hosted in a data center. This solution has been in place since the 1990s,… Infographic February 28, 2023 Infographic | Consumer Products and Retail Executive Perspectives on Top Risks 2023 Across many retail and consumer goods categories, companies are contending with talent shortages that have increased labor costs, product availability challenges, difficulty sustaining customer loyalty and retention, and pressure to implement sustainability practices. According to results from the latest Protiviti-NC State global top risk survey, these are among the key issues being discussed in… Survey December 12, 2023 2024 Top Risks in the Consumer Products and Services Industry The Consumer Products and Services industry group faces a long list of headwinds heading into 2024. Inflationary pressure, workforce attrition with talent gaps and protecting customers’ data are top on the list of major concerns weighing on the minds of senior executives in the consumer packaged goods (CPG) and retail industry group. Client Story January 31, 2022 Client story: Apparel company's 'Instagram project' Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide each… Newsletter October 15, 2020 10 ESG Reporting Questions Directors Should Consider Environmental, social and governance (ESG) reporting has come into its own as a discipline, with most public companies now issuing sustainability reports. What’s the board’s role in ensuring these reports are responsive to investors’ needs? Whitepaper May 7, 2020 COVID-19 Borrowing Options: A Primer for Franchisees and Other Small and Medium-Size Businesses Amid unprecedented economic disruption caused by COVID-19, small and medium-size businesses (SMBs) that are the backbone of the U.S. economy face intertwining choices and challenges in determining the best courses of action to preserve their operations and protect the financial well-being of their employees. While direct bank and market financing remain an option for some, most small and medium-… Newsletter July 10, 2020 Is Your Board Digitally Savvy? As global markets continue to address the COVID-19 pandemic, practical digital know-how is becoming more than a desirable attribute that directors aspire to embrace. A compelling study asserts that companies could be falling behind if they lack a digitally savvy board. Boards and business leaders are well aware of the digital revolution taking place across the globe and how digital leaders were… Newsletter September 10, 2020 Operational Resilience Gets a Makeover in the “New Normal” Churchill said he strived “to foretell what is going to happen tomorrow, next week, next month, and next year — and to have the ability afterwards to explain why it didn’t happen.” His acknowledgment of the futility in predicting the future is especially apropos today as markets transition to the eventual “new normal.” The business model is akin to a finely tuned machine requiring the… Client Story June 13, 2023 Having it all: Technology transformation in the luxury marina market This company is the world’s largest owner and operator of marinas, with more than 100 locations in its portfolio. The company’s business model is laser focused on growth through acquisition while enhancing the member experience in this high-end market. To support the business model, the company embarked on a technology transformation journey to develop its own marina management system that allows… Whitepaper December 2, 2021 Buy Now, Pay Later...and Gear Up for More Regulation First there were layaways. Conjured during the Great Depression when people were struggling to make ends meet, layaways allowed people to buy big-ticket items and pay in installments before walking away with their product. Layaways were especially popular around the holidays when many people reserved all their gifts in advance and started saving for them through a layaway program. Then came the… Load More
