Risky Women Podcast | Women in Risk Management: Challenges and Opportunities
In this episode of Protiviti's Risky Women podcast, Jenny Wong, a managing director in Protiviti’s Hong Kong office, speaks with Gayle Lacey, chief risk officer at HSBC China.
Watch the video podcast as Jenny and Gayle discuss:
- The top risks anticipated for financial services in 2024, including interest rate changes, economic conditions, regulatory scrutiny, cyber threats and third-party risks
- The challenges posed by evolving global ESG standards and how to balance risk management with the pursuit of innovation
- The role of AI and cross-functional collaboration in sharing future risk management strategies.
Watch the podcast as we explore Gayle’s career journey in risk management and learn about the experiences that have been instrumental in her professional growth. Gain insights into her predictions about significant risks facing financial services 10 years from now and essential skills for future CROs.
Jenny boasts a rich 18-year track record in management consulting, with expertise spanning Hong Kong, Japan and the wider Asia-Pacific region. She is celebrated for her ability to craft robust, adaptable and cost-effective business-transformation models tailored specifically for clients within the insurance and financial services industries. Jenny excels at driving the identification, development and implementation of change programmes aimed at propelling operational excellence, efficiency and regulatory compliance.
Her keen eye for scrutinising and optimising expenditure ensures that both short-term and long-term strategies align seamlessly with organisational objectives. Jenny also excels in nurturing relationships with key executives, offering invaluable strategic counsel, governance and guidance on executing business priorities in the face of an ever-evolving corporate and regulatory landscape.
Gayle Lacey has been with the HSBC Group for the last 20 years, working in the Middle East, the United Kingdom, Mexico, Latin America, Vietnam, Hong Kong SAR and Mainland China.
Gayle serves as the chief risk officer for HSBC China, having relocated to Shanghai in June 2021. In this role, she leads the risk function, overseeing the proactive management of risks across the bank’s expansive network, which boasts the largest number of outlets and the widest geographical reach of any foreign bank in Mainland China. Under her leadership, HSBC China continues to ensure the sustainability, safety and growth of its business, managing over USD 6 billion in PBT and USD 36 billion in loans and advances to customers.
Prior to this, Gayle held the position of UK chief operating officer for commercial banking, where she supported businesses of all sizes, with a million customers and PBT of GBP 1.5 billion.
Gayle is a graduate of the University of Bath in the UK, holding a BSc in international management. She is a passionate advocate for gender inclusion and equality, serving as the co-chair of Balance in Mainland China, a global community of HSBC colleagues dedicated to these goals.
In addition to her professional responsibilities, Gayle is actively involved in various boards, including the British Chamber of Commerce in Shanghai, the Girl Scouts in Mainland China and the Wade Deacon Trust, an education trust in the UK. Outside of work, Gayle enjoys cooking, exploring new places, trying different cuisines and learning about diverse cultures.
Risky Women Podcasts
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